Refund Policy
Refund Policy
We have a 30-day return policy. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
Return Requirements
To be eligible for a return, your item must be:
- In its original condition
- Unworn or unused
- With tags attached
- In its original packaging
How to Request a Return
To initiate a return, please contact us at office@thebutterflybazaar.com
Send your return to:
720 Parev Way
Upper Marlboro, MD 20774
Refund Processing
Once your return is approved, we will process your refund within 10 business days. The refund will be credited to your original payment method.
Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Custom or personalized products
- Personal care goods
- Hazardous materials
- Sale items
- Gift cards
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at office@thebutterflybazaar.com with photos of the damage.
Exchanges
We accept exchanges for items of equal value. Please contact us to arrange an exchange.
Questions about returns? Contact us at office@thebutterflybazaar.com