Refund Policy

Refund Policy

We have a 30-day return policy. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.

Return Requirements

To be eligible for a return, your item must be:

  • In its original condition
  • Unworn or unused
  • With tags attached
  • In its original packaging

How to Request a Return

To initiate a return, please contact us at office@thebutterflybazaar.com

Send your return to:
720 Parev Way
Upper Marlboro, MD 20774

Refund Processing

Once your return is approved, we will process your refund within 10 business days. The refund will be credited to your original payment method.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods
  • Custom or personalized products
  • Personal care goods
  • Hazardous materials
  • Sale items
  • Gift cards

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at office@thebutterflybazaar.com with photos of the damage.

Exchanges

We accept exchanges for items of equal value. Please contact us to arrange an exchange.

Questions about returns? Contact us at office@thebutterflybazaar.com